Privacy Policy

Willies Custom Roof Cleaning Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website and services.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

Name

Email address

Phone number

Property or service-related information

IP address, browser type, and device information

Website usage data and communication records

2. How We Use Your Information

We use the information we collect to:

Provide and manage our roof and exterior cleaning services

Respond to inquiries, provide quotes, and schedule services

Communicate with you via SMS or email (with your consent)

Provide customer support

Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers (such as SMS delivery platforms or website hosting services) solely for the purpose of providing our services. These providers are required to safeguard your data and comply with applicable privacy laws.

4. Your Consent

By submitting your information through our website or service forms, you consent to the collection and use of your information as described in this Privacy Policy. Consent to receive SMS communications is obtained explicitly through our opt-in process and is not implied.

5. SMS & Email Communications

By providing your phone number, you agree to receive SMS messages from Willies Custom Roof Cleaning Inc. related to service inquiries, quotes, scheduling updates, reminders, and customer support.

Message frequency varies

Message and data rates may apply

You may opt out at any time by replying STOP

For assistance, reply HELP or contact us directly

Wireless carriers are not liable for delayed or undelivered messages.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at info@williesinc.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to improve user experience, analyze website traffic, and support marketing efforts. These technologies may collect information such as IP address, browser type, device information, and pages visited.

You may control or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

10. Mobile Information Sharing
Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as SMS platforms or customer service providers, is permitted solely to provide our services. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Willies Custom Roof Cleaning Inc.
Beaverton, Oregon
Email: info@williesinc.com
Phone: 503-755-5135